Rude and condescending employees . Shared my private information for everyone to hear in line behind me. The most depressing bank I've ever seen. Employees are pitiful at best.
Horrible customer service! Have to make a 30 minute appointment for a 2 minute notary service. Get a phone call from a representative to confirm appointment 30 minutes before appointment time. Get there 10 minutes into the appointment time (basically 20 minutes left of my assigned appointment which would take 2 minutes to do) to find out that my appointment has been cancelled, "they are busy with another customer" during my appointment time. Two notaries in the office and not one of them can take 2 minutes to take care of my notary service. Was told to make another appointment or take my papers elsewhere to get notarized. Such a simple service to provide and they can't get it straight! I will notarize my papers elsewhere, and take my business elsewhere where customer service is a priority!
Schedule appointments on time? Apparently not a thing with these guys.
I have to say,the second time we went to this bank,the manager went above and beyond to help us.He even generously offered us a ride to receive our car from our mechanic several miles away..So far,I've had nothing but great customer service..Nice employees!
Worst bank in America. Sell you hard to bank with them and then treat their customers horribly. Will never bank with BofA ever again. Any other bank is a better option!
Bank Of America Financial Center is a US Bank based in Lithia, Florida. Bank Of America Financial Center is located at 5680 Fishhawk Crossing Blvd, Lithia, FL 33547, USA.
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